💸 Refund Policy

Welcome to Direct Selling Guide. This Refund Policy explains the terms and conditions governing refunds for digital products purchased through our website.

By purchasing any digital product from Direct Selling Guide, you acknowledge that you have read, understood, and agreed to this Refund Policy.

🤝 Our Commitment

At Direct Selling Guide, customer satisfaction is important to us. We strive to provide high-quality educational digital products that meet the expectations of our customers.

Although digital products are delivered electronically and cannot be physically returned, we understand that there may be exceptional situations where a refund is appropriate. Therefore, we offer a refund policy under the conditions described below.

📚 Products Covered

This Refund Policy applies only to digital products sold through Direct Selling Guide, including but not limited to:

• PDF E-Books
• Educational Guides
• Study Materials
• Training Manuals
• Business Learning Resources
• Downloadable Digital Documents

⏱️ 7-Day Refund Eligibility

Customers may request a refund within 7 (Seven) calendar days from the date of purchase.

To be eligible for a refund:

• The refund request must be submitted within 7 days of the purchase date.
• A valid order or transaction reference must be provided.
• The reason for the refund request must be clearly explained.
• The purchase must have been made directly through Direct Selling Guide.

Refund requests submitted after the 7-day period may not be eligible for consideration.

✅ When Refunds May Be Approved

A refund may be approved in situations such as:

• Duplicate payment for the same product.
• Technical issues that prevent access to the purchased PDF and cannot be resolved by our support team.
• Incorrect digital product delivered.
• Corrupted or unusable PDF file that cannot be replaced.
• Accidental multiple purchases of the same product.
• Payment successfully completed but digital product was never delivered and the issue could not be resolved.

Each request is reviewed individually based on the information provided.

❌ Situations Where Refunds May Not Be Available

Refund requests may be declined in circumstances including, but not limited to:

• The request is made after the 7-day refund period.
• The customer has successfully downloaded or accessed the product and no genuine technical issue exists.
• The customer changes their mind after purchase.
• The customer no longer requires the product.
• The product description was not read before purchase.
• Incompatibility caused by the customer's device or software.
• Refund requests based solely on personal preference.
• Misuse or unauthorized sharing of the purchased PDF.

As digital products can be copied and retained after download, refunds are evaluated carefully to protect both customers and intellectual property.

🔍 Refund Review Process & Processing Time

After receiving your request, our team will verify your purchase details, review the reason, investigate technical issues, and notify you of our decision via email.

If your refund request is approved:

• The refund will be processed using the original payment method whenever possible.
• Processing times may vary depending on your payment provider or financial institution.
• Most approved refunds are initiated within 7–10 business days, although the time taken for the amount to appear in your account may vary.

🛠️ Technical Assistance & Chargebacks

If your issue is related to downloading or accessing a digital product (e.g., download link issues, PDF access problems, email delivery delays), we encourage you to contact our support team first, as most technical problems can be resolved quickly without requiring a refund.

If you believe a payment was processed incorrectly, please contact us before initiating a chargeback with your payment provider. Fraudulent or abusive chargeback activity may result in restrictions on future purchases.

🔄 Changes to This Refund Policy

We reserve the right to modify or update this Refund Policy at any time to reflect changes in our services, legal obligations, or business practices. Revisions become effective immediately upon publication.

📫 Contact Us